Privacy policy

Privacy Policy for U.S. Care Pediatrics

Effective Date: April 30,2025

Introduction

At U.S. Care Pediatrics, the privacy and confidentiality of our patients' health information is extremely important. We are committed to safeguarding the protected health information (PHI) we collect and maintain. This Privacy Policy explains how we use, disclose, and safeguard your information and your rights regarding it.

Information We Collect

We collect certain personal and health information about you or your child for the purpose of providing medical care. This may include, but is not limited to:

- Name, address, and contact information

- Date of birth

- Health history and diagnostic information

- Treatment records

- Insurance information

How We Use Your Information

We may use your personal and health information for the following purposes:

- To provide medical treatment and services

- To communicate with you about appointments, billing, and treatment

- To process insurance claims and receive payment

- To comply with legal and regulatory requirements

- To improve our services and patient care

Disclosure of Your Information

We may share your information with the following entities under certain circumstances:

- Other healthcare providers involved in your child's care

- Insurance companies and payers for billing purposes

- Accredited agencies or regulatory bodies, when required by law

- Business associates performing services on our behalf, subject to strict confidentiality agreements

Patient Rights

You have several rights concerning your health information, including the right to:

- Access and obtain a copy of your child's medical records

- Request correction of inaccuracies in your child's health information

- Request restrictions on certain uses and disclosures

- Receive confidential communications via alternative means or locations

- Obtain an accounting of certain disclosures of your information

- Revoke your authorization, in writing, except where action has already been taken

Security Measures

We implement organizational, technical, and physical safeguards to protect the privacy and security of your health information from unauthorized access, use, or disclosure.

Privacy Policy Changes

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify you of significant changes through the contact information you have provided.

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from U.S. Care Pediatrics, you may receive messages related to the following:

• Appointment reminders

• Follow-up messages

• Billing inquiries

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointments/billing, etc.

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from U.S. Care Pediatrics in the following ways 

• Verbally, during a conversation

• By submitting an online form

• By filling out a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help by emailing us: info@uscarepediatrics.org

Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

• Message and data rates may apply.

• You can opt out at any time by texting "STOP."

• For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions.

• Message frequency may vary

Contact Us

If you have any questions or concerns about this Privacy Policy or your child's health information, please contact us:

U.S. Care Pediatrics

28111 S Firethrone Rd. Suite # 503, Katy, TX, 77494

346-5475206

info@uscarepediatrics.org

Thank you for trusting U.S. Care Pediatrics with your healthcare needs. We are committed to maintaining the privacy and confidentiality of your information.